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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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APQC's Process Classification Framework (PCF) - Cross-Industry and Industry-Specific Versions
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Data and Measures
Expense Reimbursement Key Benchmarks: Aerospace Industry
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Presentation Slides
Value Pursuit Utilizing Enterprise Process Optimization and Standardization
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Articles
Building an Operational Process Model at Raytheon
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Process Classification Framework
APQC Process Classification Framework (PCF) - Aerospace and Defense - PDF Version 7.2.1
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Process Classification Framework
APQC Process Classification Framework (PCF) - Aerospace and Defense - Excel Version 7.2.1
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Case Study
Using the PCF to Standardize Processes-Syngenta Case Study
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Collections
TreePad Versions of APQC's Cross-Industry and Industry-Specific Process Classification Framework (PCF)
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
