Value Pursuit Utilizing Enterprise Process Optimization and Standardization

Published On:
October 18, 2019
Authored By:
Kevin Kaiser, Raytheon
Member Only Content:

Aerospace and defense organization Raytheon has a long history in leading innovation. But as technology and business conditions change, Raytheon must be able to adapt to retain and strengthen its competitive position. At APQC’s 2019 Process & Performance Management Conference, Kevin Kaiser, system engineer/architect at Raytheon, shared how his company used APQC’s Process Classification Framework® (PCF) to create an operational process model. This model establishes a core common language to align people, processes, systems, tools, and information, which ultimately helps Raytheon deliver more value to its customers.

This is a copy of the presentation; click here for a summary of the session.