Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Procurement Key Benchmarks
Featuring data from APQC's Open Standards Benchmarking in Procurement, these articles highlight the median performance level on important procurement benchmarks for…
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Logistics Key Benchmarks
APQC has chosen a set of key benchmarks that are important for organizations to monitor and benchmark with other organizations in their industry. Featuring data from APQC’s…
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Data and Measures|
Planning and Management Accounting: Automation and Software - Healthcare Industry Report
APQC prepares healthcare industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a set of measures…
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Healthcare/Pharmaceutical Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Healthcare Industry Report
APQC prepares healthcare industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Planning and Management Accounting: Sustainability - Healthcare Industry Report
APQC prepares healthcare industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Sales and Marketing Key Benchmarks: Healthcare Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Healthcare Industry Report
APQC prepares healthcare industry specific views of key performance indicators to gain a sense of how relevant peers perform across a set of measures. The focus of this…
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Data and Measures|
HR Technology Adoption Survey Results Snapshot: Healthcare Industry
This snapshot report explores HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital Management…
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HR Technology Adoption Survey Results Snapshot
This collection provides reports that explore HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
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Data and Measures|
Skills Gaps Survey Results Snapshot: Healthcare Industry
This report explores the availability and importance of different employee skills sets among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
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Data and Measures|
Planning and Management Accounting Key Benchmarks: Healthcare Industry
Prepared using data from APQC's Open Standards Benchmarking® in planning and management accounting, this table highlights planning and management accounting key performance…
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Investing in effective enterprise content management processes is crucial for organizations. APQC's research on successful content management programs shows how to formulate…
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Reports & White Papers|
Reasons To Invest In Content Management
The importance of investing in enterprise content management processes and structures is becoming more apparent among organizations. Over time, the lack of effective…
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Data and Measures|
Redeploy and Retire Employees Key Benchmarks: Healthcare Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Redeploy and retire employees process…
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