Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
New Product/Service Development Measurement Practices: Retail and Wholesale Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
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Data and Measures|
Digital and Its Role in Process: Services Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
Digital and Its Role in Process: Retail/Wholesale Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Collections|
Talent Acquisition Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight important measures and median metric values for the Source, recruit, and…
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Data and Measures|
Talent Acquisition Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the retail and…
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Connected Product Development Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in connected product development. This collection of…
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Data and Measures|
Connected Product Development Practices: Retail and Wholesale Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in connected product development. This research…
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Data and Measures|
Customer Credit and Invoicing Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key…
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Data and Measures|
Supply Chain Management Key Benchmarks: Retail and Wholesale Industry
Featuring APQC's Open Standards Benchmarking® (OSB) data for supply chain planning, procurement, manufacturing, and logistics, this article provides key performance…
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Supply Chain Management Key Benchmarks
Featuring APQC's Open Standards Benchmarking data for supply chain planning, procurement, manufacturing, and logistics, these articles highlight important supply chain…
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Data and Measures|
Manufacturing Key Benchmarks: Retail and Wholesale Industry
Prepared using APQC’s Open Standards Benchmarking® in Manufacturing, this article highlights key performance indicators (KPIs) and median metric values for manufacturing…
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Manufacturing Key Benchmarks
These manufacturing benchmarks were prepared using data from APQC’s Open Standards Benchmarking (OSB) in Manufacturing. This collection includes articles that provide median…
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Data and Measures|
HR Function Key Benchmarks: Retail and Wholesale Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the retail and…
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Data and Measures|
Talent Acquisition Technology Survey Report: Retail and Wholesale Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Data and Measures|
Finance Organization Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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