Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos|
A Conversation About Knowledge Management and Organizational Culture
Organizational culture is a determining factor of KM success. Some cultures block the flow of knowledge by encouraging secrecy, stoking internal rivalries, emphasizing…
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Webinars & Videos|
Remoteability: The Essential Post-Pandemic HR Metric
Many employers are grappling with how to handle remote work--making decisions about who can work remote, how often, and with how much flexibility? In this webinar, Tim…
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Webinars & Videos|
Road to Discovery: U.S. Army Engineer Research and Development Center
The U.S. Army Engineer Research and Development Center (ERDC) has been on a six-year journey to embed knowledge management in its operations. In this webinar, ERDC KM…
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Webinars & Videos|
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
In March 2020, APQC hosted a webinar where KM leaders from the U.S. Army Engineer Research and Development Center, REI Systems, and Amgen described ways to formally integrate…
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Webinars & Videos|
Finance Transformation and Automation at BDP International
In this APQC webinar, Todd Dooley, CFO of BDP International, a worldwide logistics and transportation services company, discusses his organization’s recent finance…