Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
HR Shared Services Survey Report: HRSSOs in Existence for More Than Five Years
Whether you are setting up an HR shared services organization for the first time or looking to optimize an existing HR shared services operation, this report will provide key…
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Data and Measures|
HR Shared Services Survey Report: Small Organization by FTEs
Find out how HR shared services organizations serving smaller customer bases (less than 10,000 FTEs) handle:Reporting structures and geographic models,Staffing models and…
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Data and Measures|
HR Shared Services Survey Report: Less Than $5 Billion Revenue
Find out how HR shared services organizations serving smaller customer bases (less than $5 billion revenue) handle:Reporting structures and geographic models,Staffing models…
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Data and Measures|
HR Shared Services Survey Report: $5-20 Billion Revenue
Find out how HR shared services organizations serving medium customer bases ($5-20 billion revenue) handle:Reporting structures and geographic models,Staffing models and…
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Data and Measures|
HR Shared Services Survey Report: More Than $20 Billion Revenue
Find out how HR shared services organizations serving large customer bases (more than $20 billion revenue) handle:Reporting structures and geographic models,Staffing models…
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Data and Measures|
HR Shared Services Survey Report: Medium Organization by FTEs
Find out how HR shared services organizations serving medium customer bases (10,000 - 50,000 FTEs) handle:Reporting structures and geographic models,Staffing models and…
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Webinars & Videos|
How Organizations Manage Change: Live Panel Session
Change management strategy is a key component of any organizational change initiative, whether related to organizational transformation, change in business strategy, large…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Distribution/Transportation Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Electronics Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Financial Services/Banking Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Retail and Wholesale Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Services Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Petroleum/Chemical Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Pharmaceutical Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Government/Military Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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