Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
2024 KM Priorities and Predictions Cross-Industry Survey Report: Year to Year Comparison
APQC surveys knowledge management professionals annually to determine their priorities and primary objectives. The goal of this research is to evaluate the state of KM and…
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Data and Measures|
2024 KM Priorities and Predictions Survey Report: Education & Non-Profit Industry
To kick-start 2024, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess KM's…
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Data and Measures|
2024 KM Priorities and Predictions Survey Report: Government/Military Industry
To kick-start 2024, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess KM's…
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Data and Measures|
2024 KM Priorities and Predictions Survey Report: Healthcare/Pharmaceutical Industry
To kick-start 2024, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess the…
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Data and Measures|
2024 KM Priorities and Predictions Survey Report: Services/Legal/Professional Industry
To kick-start 2024, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess KM's…
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Data and Measures|
2024 KM Priorities and Predictions Survey Report: Organizational Size by FTEs Comparison
To kick-start 2024, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess the…
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Data and Measures|
2024 KM Priorities and Predictions Survey Report: Comparison by Role Level
To kick-start 2024, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess the…
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Electronics/Software/Technology Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Financial Services/Banking/Insurance Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Government/Military Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Healthcare/Pharmaceutical Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Services/Legal/Professional Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Tools & Templates|
Now in the Resource Library: Knowledge Management
APQC's bi-annual "Now in the Resource Library" report (NITRL) provides a comprehensive guide to recently released Knowledge Management (KM) research and content in the…
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Tools & Templates|
20 Questions to Ask Yourself When Developing a KM Business Case
Creating or evaluating a business case for Knowledge Management (KM) can be challenging. In any case, this tool provides 20 questions that will assist you in this process…
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Tools & Templates|
APQC’s KM Measurement Alignment Worksheet
APQC’s KM Measurement Alignment Worksheet helps KM programs explicitly connect their measures to things that matter to the business. The worksheet provides a simple,…