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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Key Measures for Enterprise Wikis
A wiki is a collaborative application that allows people to add, modify, and delete content. The most well-known wiki is the open-access Internet encyclopedia Wikipedia,…
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Tools & Templates|
Key Measures for Content Management
This document lists measures commonly used to evaluate content management systems and approaches. The list includes both activity measures, which track participation and…
Measure Spotlight Results
(1 - 3 of 3 Results)Number of business entity employees that participate in approaches and activities included in KM program, initiative, or service per $1 billion revenue
Percentage of business entity employees that participate in approaches and activities included in KM program, initiative, or service
Number of business entity employees per FTE that directly supports the business entity's knowledge management program
