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Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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  • Infographics
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    Six Benchmarking Dos and Don'ts

    Benchmarking is the process of comparing and learning from the best practices of other companies and is an essential tool for growth in today’s business world. For leaders…

  • Infographics
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    Who Are the People of Process?

    Process management is aimed at defining a process, establishing responsibilities, evaluating process performance, and identifying opportunities for improvement. This goal for…

  • Infographics
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    Data Management: Just the Facts

    Data management is a major pain point for organizations as they grapple with the ongoing task of getting high-quality, usable data out of business silos. In response, APQC…