Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
2024 Top Technology Trends That Will Influence KM
APQC conducted its annual research survey to understand better the common priorities and challenges for Knowledge Management practitioners in 2024. This infographic…
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Infographics|
Two Keys for Successful Supply Chain Collaboration
Supply chain organizations consider collaboration to be a key avenue for mutual benefit with external business partners. However, a successful internal collaboration effort…
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Infographics|
Three Critical Success Factors for Implementing AI
The use of artificial intelligence (AI) is becoming more powerful and accessible than ever before, enabling organizations to drive enterprise value at new levels of scale…
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Infographics|
Three Keys to Successful Change Management for AI
Increasingly, organizations are leveraging artificial intelligence (AI) to enhance enterprise value at new scale levels. According to APQC's survey on Knowledge Management…
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Presentation Slides|
Knowledge Hub and Training: The Power Duo to Turbocharge Employee Performance
According to studies, humans retain only 2% of what they have learned a month later. To transform employee performance, a modern knowledge hub delivers contextually relevant…
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Presentation Slides|
Bridging Divisions: Collaborating Across Silos
In these presentation slides, Elisabeth Swan, President of Swan Consulting and Associates Inc., share insights and inroads into what we can do as individuals to bridge the…
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Infographics|
Plan Your KM Party Like A Pro
Events are a great way to engage employees in knowledge management (KM). This infographic includes pros and cons for KM events identified by APQC.
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Presentation Slides|
Narrative Thinking: Collaboratively Navigating Uncharted Terrain
Lance Weiler’s experience as a Hollywood innovator and director of Columbia University’s Digital Storytelling Lab has given him a unique perspective on: Incorporating…
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Infographics|
Lay the Groundwork for Effective Virtual Teambuilding
Relationship-heavy work like teambuilding is hard to do in a virtual setting. This infographic details what successful workplaces do differently to achieve effective virtual…
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"Watercooler conversations" are one of the things employees miss most about the in-office environment. APQC examined those who said they have effectively moved spontaneous,…
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Infographics|
Managing Change in the Virtual Workplace
Change is never easy, but when work moves online, it's even harder. This infographic looks at the strategies and approaches of organizations that are effective at virtual…
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Infographics|
4 Ways to Jumpstart Virtual Brainstorming and Innovation
While people are satisfied with virtual collaboration overall, the deep interactions required for brainstorming and innovation have proven more challenging. This infographic…
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Infographics|
Create Community to Address Remote Work Challenges
The necessary shift to remote work during the COVID-19 pandemic has shown that many supply chain employees do not need to be in the office full-time.
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Presentation Slides|
Take Virtual Collaboration to the Next Level
Almost everyone is working more virtually than they were a year ago. While collaboration tools are evolving rapidly, there’s still work to do in terms of how we connect…
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Infographics|
Is Virtual Collaboration Working?
In fall 2020, APQC surveyed more than 800 people to understand their experiences collaborating virtually with coworkers. The research focused on: The tools and…