Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
HR Function Key Benchmarks: Cross-Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes. Metrics…
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Data and Measures|
HR Function Key Benchmarks: Aerospace Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the aerospace…
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Data and Measures|
HR Function Key Benchmarks: Automotive Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the automotive…
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Data and Measures|
HR Function Key Benchmarks: Consumer Products/Packaged Goods Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the consumer…
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Data and Measures|
HR Function Key Benchmarks: Distribution/Transportation Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the…
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Data and Measures|
HR Function Key Benchmarks: Retail and Wholesale Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the retail and…
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Data and Measures|
HR Function Key Benchmarks: Services Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the services…
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Infographics|
You Might Have Too Many HR Administrative FTEs
When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. But headcount reductions can easily…
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Data and Measures|
HR Shared Services Key Benchmarks: $5 Billion to $20 Billion Revenue
In the first half of 2023, APQC and ScottMadden completed the eighth cycle of their HR Shared Services Benchmarking study. This table highlights key performance indicators …
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Data and Measures|
HR Shared Services Key Benchmarks: More Than $20 Billion Revenue
In the first half of 2023, APQC and ScottMadden completed the eighth cycle of their HR Shared Services Benchmarking study. This table highlights key performance indicators …
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Data and Measures|
HR Shared Services Key Benchmarks: Less Than 10,000 FTEs
In the first half of 2023, APQC and ScottMadden completed the eighth cycle of their HR Shared Services Benchmarking study. This table highlights key performance indicators …
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Data and Measures|
HR Shared Services Key Benchmarks: 10,000 - 50,000 FTEs
In the first half of 2023, APQC and ScottMadden completed the eighth cycle of their HR Shared Services Benchmarking study. This table highlights key performance indicators …
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Data and Measures|
HR Shared Services Key Benchmarks: 50,000 - 480,000 FTEs
In the first half of 2023, APQC and ScottMadden completed the eighth cycle of their HR Shared Services Benchmarking study. This table highlights key performance indicators …
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Data and Measures|
HR Shared Services Key Benchmarks: HRSSOs in Existence for Less than Five Years
In the first half of 2023, APQC and ScottMadden completed the eighth cycle of their HR Shared Services Benchmarking study. This table highlights key performance indicators …
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Data and Measures|
HR Shared Services Key Benchmarks: HRSSOs in Existence for More than Five Years
In the first half of 2023, APQC and ScottMadden completed the eighth cycle of their HR Shared Services Benchmarking study. This table highlights key performance indicators …
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