Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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APQC's Seven Tenets of Process Management in Depth
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…
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Tools to Evolve BPM's Strategic Value
In our recent research on process automation, APQC found that business process management is potentially more important than ever before. Process management has many of the…
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Exploring Process Automation
APQC recently conducted a survey to understand more around organizations’ process automation efforts and identify how they can overcome some of the above challenges. This…
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APQC hosted its Process and Knowledge Management Conference from May 9th-12th, 2022, in Houston. The conference theme was “Building the Roadmap Together,” which focused on…
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2022 Finance Management Priorities
In the fourth quarter of 2021, APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers…
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Fixing Knowledge & Process Productivity Problems
Wasted time, duplicated work, and inefficient processes have a bearing on an organization’s bottom line. Small inefficiencies add up—and they also impede innovation, agility,…
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Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
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Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
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This is the collection of overviews for each session from APQC's 2020 Virtual Process and Performance Summit. Click here for the collection of the speakers’ presentation…
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This is the collection of recordings for each session from APQC's 2020 Virtual Process and Performance Summit. Click here for the collection of the speakers’ presentation…
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This is the collection of presentation slides for each session from APQC's 2020 Virtual Process and Performance Summit. Click here for the collection of session recordings or…
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APQC hosted its annual Process and Performance Management (PPM) Conference from September 30th—October 4th, 2019, in Houston. APQC’s 2019 PPM conference theme was “Driving…