Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Training and Development: Blueprint for Success
This collection contains content from APQC's benchmarking and best practices research on training and development.
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How IT Moves to the Cloud: Practices Reports
APQC conducts ongoing survey research on IT application development and maintenance to help organizations assess the structure, performance, and practice of their IT…
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Virtual Collaboration: Rules of the Road
Digital transformation, social distancing, and “work from anywhere” are expanding the prevalence and scope of virtual collaboration. In fall 2020, APQC surveyed more than 800…
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KM Innovation in the Face of Disruption
In early 2020, APQC surveyed its KM audience about the technology and business changes affecting their organizations, as well as what they are doing to keep KM on the cutting…
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Featuring data from APQC's Open Standards Benchmarking® in IT application development and maintenance, the articles in this collection highlight key cost, productivity, cycle…
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Accounts Receivable and Collections Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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2020 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
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Enterprise Content and Collaboration in the Cloud
Cloud computing is one of the most pervasive trends in enterprise IT. In 2019, APQC surveyed more than 300 organizations to understand their use of cloud platforms to support…
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Digital Transformation of the Finance Function
APQC conducts ongoing research on the finance function to help organizations benchmark and assess the performance of their own finance functions against other organizations…
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2020 Human Capital Management Webinars
This collection includes recordings, presentation slides, and summaries from webinars conducted in 2020. Click here for 2019 HCM webinars.
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Presentation Slides|
Understanding Procurement Benchmarks and Best Practices
In this September 2020 webinar, learn from APQC's Senior Principal Research Lead, Marisa Brown, about insights in sourcing and procurement from recent APQC research. …
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Supplier Risk Management: Current State Practices
This reports in this collection capture the current state of supplier risk management with actionable guidance from APQC. Gain insights into how organizations in various…
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2019 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
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Trends in Data and Analytics
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
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Presentation Slides|
Supply Chain Transformation: 2020 and Beyond
In this webinar, APQC’s Marisa Brown and Supply Chain Management Review’s Bob Trebilcock discuss where supply chains are heading in 2020 and beyond. This webinar incorporates…
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