Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Human Capital Management Key Benchmarks: Cross-Industry
Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection present key HCM metrics by process. The collection includes metrics related to…
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HCM Strategy Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® portal, the items in this collection highlights important measures and median metric values for processes related to…
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Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight key metrics for organizations in the automotive industry.
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New Product/Service Development Process Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development process. This collection of…
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APQC's Interactive Tune-Up Diagnostics
This collection features diagnostic tools with hand picked key metrics in financial management, human capital management, supply chain planning, and information technology …
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Reports & White Papers|
Blueprint for Success: Planning, Budgeting, and Forecasting (Second Edition)
The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts…
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The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts…
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Financial Management Blueprints for Success
Blueprints for Success are comprehensive reports that are great starting points for following financial management innovators. These reports include: frameworks for financial…
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Current State of Learning and Development
APQC conducted research to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the globe were surveyed about L&D…
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Planning and Management Accounting Key Benchmarks
Prepared using data from APQC’s Open Standards Benchmarking in planning and management accounting, these documents highlight financial management planning and management…
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Presentation Slides|
Trends in Learning and Development: Practices, Programs, and Technology
During the second webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Reports & White Papers|
Emerging Technologies for Knowledge Management Survey Report
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report explores Knowledge…
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Training and Development
This collection is a sampling of APQC's research on the subject of training and developing employees.
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Achieving KM Maturity and Business Impact
APQC interviewed KM leaders at organizations that have participated in its Knowledge Management Capability Assessment Tool in order to learn about their journeys toward KM…
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