Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Manufacturing Key Benchmarks
Prepared using data from APQC’s Open Standards Benchmarking (OSB) in Manufacturing, this collection includes articles that provide median values for selected key performance…
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Sustainability in Supply Chain
Sustainability is the capacity to endure. APQC's definition for sustainability focuses on these primary components: environmental practices that protect natural…
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2024 Supply Chain Priorities, Challenges, and Trends
These presentation slides correspond to a February 2024 webinar where Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, presented insights and…
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At the close of 2023, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2024…
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HR Function Key Benchmarks
Prepared using APQC's Open Standards Benchmarking® portal, these articles highlight important measures and median metric values for HR organization processes. Metrics…
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Presentation Slides|
What to Expect in Process and Performance Management in 2024
APQC's process and performance management research team conducted its annual survey to understand the common challenges and priorities of practitioners in 2024. The survey…
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Presentation Slides|
Trends in Learning & Development: Learning Needs, Staffing, and Spending
During this first webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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APQC's Seven Tenets of Process Management in Depth
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…
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Beyond Budgeting and Rolling Forecasts
Rolling forecasts are tools for continuous planning. Organizations don't plan based on an annual set of events, they expect to deliver continuing profitable performance. The…
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Next-Generation Supplier Relationship Management
Much work has been done building good supplier relationship management (SRM) programs. As more companies embrace and adopt SRM best practices, it’s time to look holistically…
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Blueprint for Success: Logistics
This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…
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Logistics: Current State Practices Reports
APQC conducts ongoing research in the logistics area to help organizations assess and compare their logistics performance. This collection of research details the current…
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APQC conducts ongoing research in the logistics area to help organizations assess and compare their logistics performance. This collection of research details the current…
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Making Change Management Mindful
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
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APQC's Knowledge Management Essentials
APQC's Knowledge Management Essentials series curates introductory content, best practices, and tools and templates for key KM topics. Use these collections to learn about KM…
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