Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire (Visio)
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This Visio file includes the maps…
-
Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire (Excel)
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This Excel file includes the lists of…
-
Infographics|
Benefits and Challenges of Hiring In-House Talent
This infographic reviews cross-industry data on the percentage of positions filled by internal candidates, provides benchmarking guidance to help you better assess your…
-
Webinars & Videos|
Shrinking the Finance Talent Gap
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
-
Collections|
2021 Human Capital Management Webinars
APQC hosts human capital management (HCM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls,…
-
This infographic takes you through the HCM life cycle as laid out in APQC's Process Classification Framework® (PCF), and links to best practices and benchmarks for each HCM…
-
Webinars & Videos|
Optimizing the Recruiting Process and Candidate Experience at Mercy Hospital Systems
Download this APQC webinar to get an inside look at how Mercy Hospital Systems used Lean Six Sigma principles to drive recruiting process efficiency and transform the…
-
Infographics|
State of the Candidate Experience
This infographic highlights findings regarding the state of the candidate experience at organizations today. It is based on responses from 520 organizations that completed…
-
Collections|
2020 Human Capital Management Webinars
This collection includes recordings, presentation slides, and summaries from webinars conducted in 2020. Click here for 2019 HCM webinars.
-
Tools & Templates|
Expanding Treasury Skills
Across organizations, treasury departments are facing large shifts in how they serve the business. With new opportunities to optimize working capital and to streamline…
-
Tools & Templates|
Source, Recruit, and Select Employees Rapid Performance Assessment
Find out if your organization’s recruiting process compares with others’ by completing the Source, Recruit, and Select Employees Rapid Performance Assessment. Unearth new…
-
Tools & Templates|
Talent Acquisition
Assess your organization's recruiting and new hire retention capabilities by completing the Open Standards BenchmarkingSM Talent Acquisition and Optimization benchmarking…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.