Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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On this podcast, APQC’s Lauren Trees and Holly Lyke-Ho-Gland disprove three productivity myths and offer guidance for workers and leaders based on APQC’s Fixing Knowledge &…
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In 2021, APQC's Marisa Brown along with DSCI's Kathy Colucci and Zoja Kukic interviewed three leaders from Japan Tobacco International (JTI) about the organization’s order-to…
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Podcasts|
Optimizing Procure-to-Pay
On this podcast, APQC’s Holly Lyke-Ho-Gland and Marisa Brown share ways to improve procure-to-pay through process management. Click here to read a summary of the…
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On this podcast, APQC’s Lauren Trees talks with Leland Holmquest, communications and change management lead at Microsoft, about how concepts like positive psychology and…
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On this podcast, APQC’s Mercy Harper talks with Gladys Kemboi, Knowledge Management Officer at Life in Abundance International in Nairobi, Kenya, about the global connections…
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Corning Incorporated, a multinational company headquartered in Corning, New York, is a leading innovator in materials science with a more than 170-year history. The…
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Podcasts|
How to be a Great Data Analytics Mentor
On this podcast, APQC’s Mercy Harper and Andrea Stroud talk about the skills, mindset, and resources you need to learn and mentor others in data analytics.
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In September 2021, APQC spoke with José Castro (Head of Continuous Improvement) about the organization’s journey to build a culture of continuous improvement for its shared…
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On this podcast, APQC’s Mercy Harper talks with Karen Gilbert, Associate Director of Development for Corporate Partners at the Forté Foundation, about DEI trends and how…
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In this podcast, APQC’s Mercy Harper talks with Elizabeth Fletcher, manager of people operations – people & culture at Motorefi and principal consultant at Wordsmith Resume…
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In this podcast, APQC’s Mercy Harper talks with Stephanie Barnes, Chief Chaos Organizer at Entelechy, about the “radical” future ahead for knowledge management. Click here to…
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On this podcast, Bob Chalker, CEO of the Association for Materials Protection and Performance, and Lisa Higgins, CEO of APQC, offer an in-depth look at what’s driving the…
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Podcasts|
Why Sustainability Matters
On this podcast, APQC’s Mercy Harper, Holly Lyke-Ho-Gland, and Marisa Brown talk about why sustainability matters for regulatory compliance, supply chains, customers, and…
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On this APQC podcast, APQC’s Mercy Harper Talks with Bruce Boyes—editor, lead writer, and a director of RealKM Magazine—about how KM needs to be more evidence-based and…
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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Melissa Houston—a financial strategist for CEOs, founder of the Business Society, and a writer for…
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