Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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A project management office (PMO) is a standardized management structure that provides governance, processes, and shared resources such as methodologies, tools, and…
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Behavior change is a critical success factor for process improvement initiatives, but for Paul Fjelsta, far too many organizations go about the work of behavior change in the…
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Articles|
How to Get the Best Out of People
To get the best of people, organizations need to reinvent talent strategies and approaches. During her presentation at APQC’s Process and Performance Management Conference,…