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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Delivering a Process Thinking Culture at UPS: Q&A
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Articles
Cultivating A Process Thinking Culture at UPS
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Articles
Building Foundations for Process Excellence at Intel
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Demand Planning Challenges and Trends: Electronics Industry
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Articles
Analyzing Knowledge Risks and Gaps
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Articles
How Knowledge Mapping Drives Knowledge Transfer
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Articles
How to Engage Business Stakeholders in Knowledge Mapping
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Articles
Knowledge Mapping in Action (Executive Summary)
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Articles
Building Capabilities that Execute Business Strategy at Philips
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Articles
AP Process Issues: Symptoms, Root Causes, and Risks
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Articles
Finance Still Too Fat: General Accounting and Reporting
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Articles
Finance Still Too Fat
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Articles
The Finance Organization: Goals and Missions Statements
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Articles
Using Dynamic Leadership to Prepare for the Future
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
