
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Articles
Applying Agile in Knowledge Management
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Articles
Align the Knowledge Strategy to the Organization’s Strategic Framework and Business Objectives
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Articles
Determine the Knowledge Management Value Proposition for the Organization and Employees
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Articles
Clarifying Roles and Designing a Quality Knowledge Base at Rockwell Collins
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Articles
How Knowledge Mapping Solves Business Problems
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Articles
The Peace Corps Shares Life’s Guiding Principles for KM
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Articles
Making the Case for KM at NASA's Jet Propulsion Laboratory
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Articles
Setting a Strategic Direction for Knowledge Management
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Articles
Managing Project Knowledge Offers Three Distinct Levels of Benefits
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Articles
Doing a Lot with a Little: Launching an International KM Initiative at the Peace Corps
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Articles
Simplicity as a Design Principle for KM Program Development at Bristow Group
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Articles
Accelerating Service Delivery Through KM and People Practices at Hewlett Packard Enterprise (Webinar Wrap-Up)
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Articles
Measuring the Health of a Mentoring Program
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Articles
Find a Way to Gauge the Value of Mentoring
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration