Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Organizations gain numerous benefits when they fill open leadership positions through internal promotion. However, this does not mean that internal promotion is right for…
-
Highly-trained, knowledgeable, and well-tenured staff are some of the most important assets a business can have. At the same time, leading organizations also recognize the…
-
Articles|
Three Reasons Why DEI Is Good for Business
The business case for DEI is compelling and has never been stronger. This article reviews findings from a wide range of researchers and organizations to describe how DEI: …
-
Articles|
Learning Solutions for Top Skills Challenges
This article identifies the top skills challenges facing employers today and provides six steps for tackling them.
-
Articles|
HR Customer Satisfaction: Survey Highlights
APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. This article presents…
-
Using data from APQC’s Open Standards Benchmarking® Talent Development Survey, this article presents key technologies that are transforming training and development,…
-
Data science, digital, and IT specialty skills are in high demand and short supply. In this article, you will learn about the benefits and risks of filling technical skills…
-
The measure average days to close a skills gap through training is critical for organizations today. From this article, readers will find out why and learn: the top…
-
Presentation Slides|
What's Really Happening in HR? Highlights from APQC's New Survey
In this webinar, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker shares the results of APQC's survey on the current state of the HR function. During…
-
This article presents the number of learning days per employee measure, puts forth factors to consider when making benchmark comparisons using this measure, and presents a…
-
Tools & Templates|
Training & Development Interactive Tune-up Diagnostic
Prepared using APQC’s Open Standards Benchmarking® database, this interactive diagnostic in Excel can help you compare your organization's performance on key cost, efficiency…
-
Articles|
Training & Development Tune-up Diagnostic
Demand for training and development is significant, yet budgets and staffing for learning are limited. This tune-up diagnostic is designed to help you quickly assess the…
-
Articles|
How & Why Turnover Varies by Industry
Don’t pass judgment on your organization’s employee turnover rate until you’ve looked at your industry benchmark. In this article, find out how the median turnover rate…
-
Articles|
How to Evaluate Turnover
Too much or too little turnover is a drag on your human capital budget and your organization's bottom-line. How can you tell whether your organization is hitting its target…
-
Articles|
Tips for Preventing Turnover
An effective retention strategy is grounded in understanding the reasons why valued employees leave. Participants in APQC’s Open Standards Benchmarking® on rewarding and…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.