Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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APQC’s research in supply chain planning has found that mature supply chains that support omnichannel commerce strategies enable greater flexibility and faster customer order…
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It’s mutually beneficial for the supply chain and suppliers to work together to improve efficiency and reduce costs. Whereas coordination with suppliers is widely…
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APQC’s research in supply chain planning has found that the most pressing challenges in supply chain planning often concern data: data quality, data collection and…
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Even in the most ideal market scenarios, organizations need to be able to react quickly to change and want their supply chains to be responsive and nimble. This now…
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This best practice has been updated from the original published in 2011. Strategic alignment is the first of APQC's Seven Tenets of Process Management℠. Learn how to…
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This best practice has been updated from the original published in 2011. Governance can make or break process management efforts. Without structure, defined procedures…
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This best practice has been updated from the original published in 2011. Process models aren't tiny add-ons that make process management work better. They are essential to an…
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This best practice has been updated from the original published in 2011. Understanding an organization's current level of process management maturity helps leaders make…
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This best practice has been updated from the original published in 2011. Tools and technology make process management more efficient and easier to communicate throughout an…
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This best practice has been updated from the original published in 2011. The goal of process management is to make the organization better—to give it a stronger position in…
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Portfolio management is a means to apply a standardized process for improving value and project delivery. Though many organizations have a portfolio management process for…
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Articles|
Project Portfolio Management: Ensuring Objective Comparisons for Portfolio Decision Making
To ensure alignment with organizational goals-be they revenue, market based, or organizational performance or improvement-the first step of creating a portfolio is a…
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Knowledge management benefits project and portfolio management because it offers the tools to help everyone get on the same page, share knowledge with one another, and…
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Articles|
6 Tips to Get KM Through the Hard Times
This article offers six recommendations for knowledge management to survive crises and come out stronger, based on interviews and feedback from experienced KM leaders.
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APQC’s research cites knowledge hoarding as one of the top barriers to knowledge sharing inside organizations. Hoarding becomes a problem when employees refuse to share…
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