Best Practices in Process Performance: The Seven Tenets of Process Management

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July 23, 2020
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This best practice has been updated from the original published in 2011. Understanding an organization's current level of process management maturity helps leaders make informed decisions about where and how to improve. Measurement enables greater maturity and awareness of how the business operates. This article offers key best practices for creating measurement systems that bolster greater maturity and better aligned performance.