Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This article looks specifically at the intersection between purpose of the organization’s analytics program and the analysis for select business functions. Each page in the…
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Despite the establishment of a formal procurement process, some organizations have staff members who engage in maverick purchasing. Maverick purchasing often occurs because a…
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Articles|
Drivers of Analytics Program Effectiveness
To better understand which levers analytics teams need to focus on, we conducted a correlation analysis on data from the Trends in Data and Analytics survey. This article…
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The benefits of improved forecast accuracy in supply chain are numerous and often-documented, including better results on customer service key performance indicators (KPIs)…
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This article focuses on the percentage of staff with formal succession plans in place, as reported in APQC's Create and Manage HR Strategy survey. Formal succession planning…
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