Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Developing an enterprise-wide process model is a daunting task, particularly for large, complex organizations. This article offers four best practices to guide your efforts…
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Funding for Business Process Management
Learn how best-practice organizations allocate funds to business process management (BPM). Based on APQC research, this article explains how resources, funds, and reporting…
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This Q&A article with ScottMadden, part of a four-part series, examines issues surrounding moving transaction-oriented administrative activity into a shared services model…
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This Q&A article with ScottMadden, part of a four-part series, examines delicate issues surrounding moving transaction-oriented administrative activity into a shared services…
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In February 2021, APQC hosted Philip Peck (VP Advisory Services and Finance Transformation Practice, Peloton Consulting Group) for a conversation about integrated business…
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In this Q&A interview with Brad DeMent and Trey Robinson, partners in ScottMadden's Corporate and Shared Services consulting practice, APQC examines the current and future…
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This Q&A article with ScottMadden, part of a four-part series, tackles best practices in shared services governance—and how governance structures can be used to whittle down…
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This Q&A article with ScottMadden, part of a four-part series, examines delicate issues surrounding the allocation of people and work to a shared services environment. What…
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APQC research finds that many large global organizations are re-thinking their strategies for delivering administrative and decision support services to internal customers…
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In December 2020, Brad DeMent (Partner and Finance Practice Lead) and Trey Robinson (Partner) from management consulting firm ScottMadden delivered a webinar to discuss the…
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In December 2020, Brad DeMent (Partner and Finance Practice Lead) and Trey Robinson (Partner) from management consulting firm ScottMadden delivered a webinar to discuss the…
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In December 2020, Brad DeMent (Partner and Finance Practice Lead) and Trey Robinson (Partner) from management consulting firm ScottMadden delivered a webinar to discuss the…
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A growing number of organizations are choosing to move common or repetitive finance processes from far-flung corners of their organization to a centralized shared services…
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In December 2020, Brad DeMent (Partner and Finance Practice Lead) and Trey Robinson (Partner) from management consulting firm ScottMadden delivered a webinar to discuss the…
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To objectively assess, manage, and compare performance in risk management, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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