Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Automating Order-to-Cash
Order-to-cash is a critical end-to-end process for every organization. It’s an integral part of the customer experience and essential to the ability to earn revenue for…
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By fostering fruitful supplier relationships and designing strategically focused outcomes, sourcing and procurement professionals now play a central role in addressing supply…
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APQC’s white paper Optimizing the End-to-End Order-To-Cash Process details the activities encompassing the end-to-end O2C process, highlighting the special concerns…
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Reports & White Papers|
Optimizing the End-to-End Order-to-Cash Process
This APQC white paper sponsored by Esker Inc. paper focuses on key drivers for an effective end-to-end Order-to-Cash (O2C) process. It includes the activities encompassing…
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Presentation Slides|
Understanding Procurement Benchmarks and Best Practices
In this September 2020 webinar, learn from APQC's Senior Principal Research Lead, Marisa Brown, about insights in sourcing and procurement from recent APQC research. …
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Digital transformation is no longer a competitive edge. Now, all organizations must go digital if they want to survive in the current business environment. Because supply…
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Even in the most ideal market scenarios, organizations need to be able to react quickly to change and want their supply chains to be responsive and nimble. This now…
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APQC’s research in supply chain planning has found that mature supply chains that support omnichannel commerce strategies enable greater flexibility and faster customer order…
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It’s mutually beneficial for the supply chain and suppliers to work together to improve efficiency and reduce costs. Whereas coordination with suppliers is widely…
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APQC’s research in supply chain planning has found that the most pressing challenges in supply chain planning often concern data: data quality, data collection and…
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Presentation Slides|
How to Improve Supply Chain Planning
In this July 2020 webinar, APQC's Senior Principal Research Lead, Marisa Brown, discusses insights from APQC's newly updated Blueprint for Success: Supply Chain Planning and…
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Reports & White Papers|
Supply Chain Planning: Blueprint for Success
APQC’s Supply Chain Planning: Blueprint for Success details the framework and best practices that help optimize processes, governance, infrastructure, and organizational…
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APQC’s Blueprint for Success: Supply Chain Planning details the framework and best practices that help optimize processes, governance, infrastructure, and organizational…
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Articles|
Benefits of Touchless Orders
When a customer places an order with your organization, how many hands touch that order as it moves through the order-to-cash value chain? Leading organizations strive to…
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Reports & White Papers|
Working From Home in Supply Chain: Quick Poll Summary
APQC and Supply Chain Management Review collected information from 294 supply chain professionals specifically about the state of working from home for people in supply chain…
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