Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Planning and Management Accounting: Automation and Software - Industrial Products Industry Report
APQC prepares industrial products industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Planning and Management Accounting: Automation and Software - Telecommunications Industry Report
APQC prepares telecommunications industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Financial Services/Banking/Insurance Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Petroleum/Chemical Industry Report
APQC prepares petroleum/chemical industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Telecommunications Industry Report
APQC prepares telecommunications industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Industrial Products Industry Report
APQC prepares industrial products industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Insurance Industry Report
APQC prepares insurance industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of measures…
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Data and Measures|
Planning and Management Accounting: Sustainability - Industrial Products Industry Report
APQC prepares industrial products industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set…
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Data and Measures|
Planning and Management Accounting: Sustainability - Insurance Industry Report
APQC prepares insurance industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of measures…
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Data and Measures|
Planning and Management Accounting: Sustainability - Telecommunications Industry Report
APQC prepares telecommunications industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Sales and Marketing Key Benchmarks: Petroleum/Chemical Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
Sales and Marketing Key Benchmarks: Telecommunications Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
Sales and Marketing Key Benchmarks: Insurance Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
Sales and Marketing Key Benchmarks: Media and Entertainment Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Insurance Industry Report
APQC prepares insurance industry specific views of key performance indicators to gain a sense of how relevant peers perform across a set of measures. The focus of this report…
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