Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
How to Deliver Learning Virtually
Experts widely agree that an organization’s digital learning and development resources need to look different than their physical counterparts. Beyond simply changing the…
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Articles|
Virtual Hiring Approaches
This article provides guidance on how to effectively source, screen, and select talent in a remote context. Readers will learn which aspects of the hiring process can stay…
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Articles|
Best Practices for Remote Onboarding
Replicating an onboarding program that was designed for a physical workplace and using it in a virtual context is not a recipe for success. This article explains how to…
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Learn five skills that are critical to remote work success and get ideas for ways to develop each.
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Performance management can work in a virtual environment, but success requires that some adjustments be made. This article presents four performance management best practices…
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In April of 2020, APQC hosted Lisa Ryan (Chief Appreciation Strategist at Grategy) for a conversation about what organizations and their leaders can do to keep employees…
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This April 2020 email interview with Lisa Ryan, chief appreciation strategist at Grategy, focuses on how managers can engage and stay connected with employees who are working…
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Learn three strategies that managers can use to promote work-life balance among their teams. Get ideas for how to implement these strategies with employees.
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If it's hard for you to take time off or refrain from responding to work-related messages at any hour of the day, you’re not alone. The good news is that there are effective…
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Seven Tips for a Better Work-Life Program
Both employers and employees benefit from effective work-life balance programs. This article presents seven tips that employers can use to drive effectiveness in work-life…
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Presentation Slides|
Engaging Employees Through Times of Disruption
In this APQC webinar, guest speaker Lisa Ryan, chief appreciation strategist at Grategy, talks about ways that business leaders and people managers can engage with team…
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Keeping workplace morale high is a challenge, and doing so in a digital workplace can be even more difficult. The good news is that many organizations are coming up with…
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How does an employer provide career development to hourly employees who must learn on their own time and are dispersed across many locations? This is a common challenge…
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Modern procurement is a whole new ballgame and the rules of the game are changing. The ongoing disruption caused by COVID-19 is only one example of how interconnected and…
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New market realities are changing the procurement landscape and increasing demand for skilled talent in the function. With credentialing often falling short of expectations…
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