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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Customer Credit and Invoicing Key Benchmarks: Industrial Products Industry
Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key…
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Investing in effective enterprise content management processes is crucial for organizations. APQC's research on successful content management programs shows how to formulate…
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Data and Measures|
Accounts Payable Practices Report: Media and Entertainment Industry
APQC conducts ongoing survey research on accounts payable and expense reimbursement performance to help organizations assess the structure, performance, and practice of their…
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Knowledge management (KM) has a natural affinity with science, technology, engineering, and math (STEM) disciplines. However, STEM workers themselves may not know what KM is,…
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Articles|
Redesigning Educational Assessment and Reporting Processes With Independent Schools Victoria
Schools invest significant time and resources into assessment and reporting, but traditional processes often generate an incomplete picture of student achievement and…