Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Effective change management involves helping employees understand how they're affected, providing resources for transitioning, and supporting them to sustain skills and…
-
Data and Measures|
Emerging Technologies for KM: Healthcare Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Insurance Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Pharmaceutical Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Retail and Wholesale Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Services/Legal/Professional Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Software/Technology Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Telecom Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Automotive Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Consumer Products/Packaged Goods/Food & Beverage Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Financial Services/Banking Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Government/Military Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Organization Size by Revenue Comparison
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.The report provides a…
-
Data and Measures|
Emerging Technologies for KM: Organization Size by FTEs Comparison
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.The report provides a…
-
Data and Measures|
Emerging Technologies for KM: Region Comparison
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.The report provides a…