Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
What’s the “Right” Amount of HR Spending?
Whether in a weak or strong economy, your organization’s competitiveness and profitability depend on the continual scrutiny of expenses. How can you tell if your organization…
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How to Justify an HR Budget Increase
You’ve reviewed your organization’s top objectives, outlined an action plan for HR, and concluded that an HR spending increase is in order. With HR budget cuts commonplace,…
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Infographics|
Optimizing HR Operations
The savings are big for organizations that reach peak levels of performance for HR operations. This infographic quantifies the savings opportunity and lists proven…
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HR Function Tune-up Diagnostic
This tune-up diagnostic is designed to help you make a quick assessment of your HR function performance in terms of cost, productivity, and efficiency. The assessment…
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Top Knowledge Management Priorities for 2024
Knowledge management (KM) investments are expected to remain steady in 2024 as organizations continue to invest in it. KM drives employee engagement, productivity, and…
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In order to achieve tangible benefits, businesses must implement knowledge management (KM) programs. The definition of "business value" may vary for each KM program,…
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Infographics|
HR Operations: Snapshot of Top Performance
What does HR operations success look like and how do you get it? Find out fast with this snapshot of benchmarks and performance drivers. This infographic outlines key…
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Infographics|
2024 Top Challenges and Solutions: Project Management
Proper project management is crucial to ensuring that projects achieve success in a timely and organized fashion. Without careful management, an organization’s projects will…
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Infographics|
2024 Top Challenges and Solutions: Process Management
The top priorities and challenges in process management have not changed significantly in recent years. Organizations are still grappling with shifting to end-to-end…
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Infographics|
2024 Top Challenges and Solutions: Data and Measurement
As data and measurements become increasingly integral to the health of an organization, organizations are faced with the challenge of how to integrate this data into the…
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Articles|
HR Function Efficiency
Efficient HR functions deliver a positive employee experience and contribute to strategic business goals in ways that make the best use of HR staff time and the HR budget…
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Articles|
HR Administration Efficiency
The efficiency with which HR administrative tasks are handled is a key component of overall HR function performance. It plays an integral role in the employee experience,…
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HR Cost per $1000 Revenue
Cost is one of the first metrics that executives look at when evaluating the performance of corporate functions like HR. This article describes one HR function cost measure…
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While the majority of organizations feel their process management teams have been effective, most still see room for improvement in the discipline.In December of 2023 APQC…
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Organizations that can hire more quickly than their peers and competitors have a distinct advantage in the talent marketplace. Moving too quickly to hire, however, could end…
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