Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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A project management office (PMO) is a standardized management structure that provides governance, processes, and shared resources such as methodologies, tools, and…
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A project management office (PMO) is a standardized management structure that provides governance, processes, and shared resources such as methodologies, tools, and…
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Articles|
Keep BPM Visible to Senior Leaders
Research consistently proves that increased leadership involvement results in greater change and buy-in for improvement initiatives. BPM needs executive-level sponsorship to…
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This best practice has been updated from the original published in 2011. Governance can make or break process management efforts. Without structure, defined procedures…
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Digital transformation is hard. The good news is that most organizations already have the skills to address digital challenges: They just need to rally and focus the right…
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The term project isn’t an accurate description for digital transformation—or at least, it shouldn’t be. True digital transformation is not a one-and-done acquisition of…
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Being data-driven is a key characteristic of an effective data and analytics program and involves using well-researched, empirical evidence to make objective decisions. This…
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Based on APQC’s 2019 Trends in Data Analytics survey, this infographic looks at what factors improve the effectiveness of data & analytics programs ability to provide…
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Articles|
Drivers of Analytics Program Effectiveness
To better understand which levers analytics teams need to focus on, we conducted a correlation analysis on data from the Trends in Data and Analytics survey. This article…