Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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The economy has long heralded small-to-medium-sized enterprises (SMEs) as the backbone of industry. In recent years, big businesses have sought SMEs as suppliers because…
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APQC interviewed several small to mid-sized service providers to better understand the pain points and challenges that come from contracting with large, global customers…
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Organizations that excel at the supplier management process have strong relationships with their most strategic suppliers that are beneficial not only when things are running…
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The COVID-19 pandemic was marked by wide-ranging supply chain shortages for medical equipment, ranging from PPE and gloves to respirators and other critical products. It also…
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To understand what effective SRM looks like and how organizations can get started, APQC’s Senior Principal Research Lead for Supply Chain Management, Marisa Brown, spoke with…
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Learn how to achieve best-practice performance levels in procurement with this article that details the impact of documenting, aligning, and communicating supplier selection…
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Articles|
Implement a Formal Supplier Approval Process
Learn how to achieve best-practice performance levels in procurement with this article that details the impact of implementing a formal supplier approval process.
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Articles|
Rationalize the Supply Base
Learn how to achieve best-practice performance levels in procurement with this article that details the impact of rationalizing the supply base.
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From APQC’s Sourcing and Procurement Blueprint for Success, this article details the importance of using supplier scorecards and having consequences when suppliers’…
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By fostering fruitful supplier relationships and designing strategically focused outcomes, sourcing and procurement professionals now play a central role in addressing supply…
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Infographics|
Supplier Risk Management: Strengths and Weaknesses
The sudden inability of suppliers to fulfill orders can have a disastrous effect on an organization and its reputation with customers. Although sourcing and procurement staff…
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Articles|
Supplier Risk Management in the Spotlight
As the world adjusts to the changed conditions resulting from global disruption, organizations must consider the lessons learned from the impact of the pandemic on the supply…
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This article is a summary of an APQC conversation in August 2019 with supplier relationship experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy. The panel discussion…
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Presentation Slides|
Reinventing Supplier Relationships: Shifting From Lowest Cost to Highest Value Presentation Slides
From an August 2019 webinar in supply chain management. Hear from supply chain experts Kate Vitasek, Bonnie Keith and Emmanuel Cambresy on how to best pick and work with your…