Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Seven Tenets of Process Management
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…
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Organizations invest significant resources like time, money, and FTE hours into selecting and implementing new technologies. But without a systematic approach to implement…
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Supporting strategic planning and the execution of its strategic initiatives is the gold star of how process teams provide high-profile, intrinsic value to their…
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Investment management company Capital Group has transformed its process improvement capability from a singular continuous improvement effort to a holistic operational…
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This article presents six steps an organization should take to ensure that benchmarking efforts support strategic objectives, along with tools to help structure improvement…