Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Six Core Capabilities for Resilence: Q&A
In the wake of the COVID-19 pandemic, leaders are increasingly focused on organizational resilience. Organizational resilience is the ability of an organization to anticipate…
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In early October process and performance management professions came together for APQC’s three-day virtual summit. This year’s event—Challenging the As Is—focused on the…
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Articles|
Six Keys to Organizational Resiliency
In the wake of the COVID-19 pandemic, leaders are increasingly focused on organizational resilience. Organizational resilience is the ability of an organization to anticipate…
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Healthcare organizations shouldn't restore supply chains to pre-pandemic levels; rather, they should focus on greater cost effective and efficient operations. In this session…
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Investment management company Capital Group has transformed its process improvement capability from a singular continuous improvement effort to a holistic operational…
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Process audits can be a helpful approach for evaluating performance and evolving maturity. However, many process audits are transactional and disconnected from organizational…
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Infographics|
Use Innovation to Improve Organizational Resilience
Everyone loves innovation—until they try to do it. It’s easy to hold an idea generation workshop, but it’s much more challenging to put ideas into action. As a result, too…
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Everyone loves innovation—until they try to do it. It’s easy to hold an idea generation workshop, but it’s much more challenging to put ideas into action. As a result, too…
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This year is quickly turning out to be an unprecedented one for supply chain management. In late 2019 and early 2020, APQC conducted a survey of 234 supply chain…
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Infographics|
Top Supply Chain Priorities in 2020
APQC’s survey on supply chain priorities for 2020 revealed that many organizations went into the new year with a focus on supply chain planning, sourcing/procurement, and…