Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Cash-To-Cash Cycle Time in Days
Cash-to-cash cycle time, also known as the cash conversion cycle (CCC), measures the amount of time it takes for a company to convert resources like inventory or investments…
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How much do warranty issues end up costing your company? For some, it can amount to tens of millions of dollars—money that could be much better spent on researching and…
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Are you able to fulfill your customers’ orders with what they want when they want it? What will the impact to your company be if you cannot? Unfulfilled sales order line…
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APQC’s Blueprint for Success: Supply Chain Planning details the framework and best practices that help optimize processes, governance, infrastructure, and organizational…
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Supply Chain Management Costs
Data from APQC's Open Standards Benchmarking in supply chain planning shows how organizations perform regarding supply chain management costs. There is a significant gap…
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While many supply chain leaders recognize the importance of negotiation, quite a few organizations struggle to cultivate this skill among their procurement staff. APQC…
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APQC has found that organizations using inventory and capacity allocation policies to schedule customer orders perform better on key performance indicators. According to APQC…
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APQC has found that organizations that view key information such as supply and demand data in real time perform better on key performance indicators: lower supply chain…
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Supply chain functions that more frequently perform supply chain execution planning experience better business outcomes. According to APQC's Supply Chain Planning:…
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Articles|
Examining Finished Goods Inventory Turns
With supply chains (and the global economy more broadly) upended by COVID-19 in the first quarter of 2020, carefully managing inventory turnover, including understanding the…
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Collections|
Supplier Risk Management: Current State Practices
This reports in this collection capture the current state of supplier risk management with actionable guidance from APQC. Gain insights into how organizations in various…
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A wide range of organizations across industries use the Net Promoter® Score (NPS®) as a tool to measure and track customer loyalty. A good alternative to longer and more…
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Webinars & Videos|
Supply Chain Transformation: 2020 and Beyond
In this webinar, APQC’s Marisa Brown and Supply Chain Management Review’s Bob Trebilcock discuss where supply chains are heading in 2020 and beyond. This webinar incorporates…
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In this presentation at APQC's 2019 Process and Performance Management Conference, Marisa Brown and Andrea Stroud shared insights from several recent APQC research projects…
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This article takes a closer look at data gathered by APQC from 626 global organizations related to manufacturing practices, focusing on digitalization and the adoption of…
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