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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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How to Apply Process Frameworks
This collection provides "how to" guidance and best practices for the top applications of process frameworks, including APQC's Process Classification Framework (PCF)®.
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Finance Organization Key Benchmarks
Featuring data from APQC's Open Standards Benchmarking® for the finance organization, the articles in this collection highlight key cost, productivity, cycle time, and…
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In July 2021, APQC hosted two roundtable conversations with process and performance management professionals to discuss common challenges and leading practices related to…
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This article shares insights from Smarter Solutions CEO, Forrest Breyfogle, about how organizations can develop an integrated enterprise excellence business management system…
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Webinars & Videos|
Leading Practices for Reporting, Performance Measurement, and Improvement
In this APQC webinar, Rachele Collins (principal research lead, APQC) and Forrest Breyfogle (CEO, Smarter Solutions Inc.) discuss highlights from APQC’s latest research on…
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This article looks specifically at the intersection between purpose of the organization’s analytics program and the analysis for select business functions. Each page in the…