Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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The North Atlantic Treaty Organization (NATO) is an international political and military alliance of 32 nations. The NATO Communications and Information Agency (NCI Agency)…
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Knowledge Management (KM) professionals strive to achieve a culture of knowledge sharing and collaboration through the implementation of KM strategies, approaches, processes,…
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Articles|
Top 5 Knowledge Management Threats for 2024
Businesses face challenges amplified by changes in work culture and priorities. Recent technology adoption has given rise to new threats. Through its 2024 Knowledge…
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Case Study|
Maintaining Excellence Through Change at Mercer
Mercer is a global professional services company providing organizations with solutions that meet the personal, professional, and financial needs of their employees. They…