Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Customer Journey Maps: Driving End-User-Focused Improvement
Customer journey maps are one technique organizations use to merge customer-centricity, data, and process to drive improvements. This infographic helps organizations better…
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Infographics|
Supply Chain Digital Transformation: 2022 Current State
This infographic highlights data APQC collected in late 2022 from 301 global supply chain professionals about the current state of digital transformation in their supply…
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Big Data and Advanced Analytics: 2022 Current State
This infographic highlights data APQC collected in late 2022 from global supply chain professionals about the current state of Big Data & Advanced Analytics in supply chains…
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APQC asked supply chain professionals to answer seven questions about Robotic Process Automation in supply chain in 2022. This infographic shows highlights from the poll.
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Supplier Relationship Management in 2022: Current State
APQC asked supply chain professionals to answer seven questions about Supplier Relationship Management (SRM) in April 2022. SRM involves managing third-party organizations…
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Robotic Process Automation & The Finance Function
RPA is a promising technology for finance functions. RPA is a form of server-based process automation that combines process steps with decision models or business rules with…
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Cloud Computing & The Finance Function
Cloud computing allows users to access and use shared data and computing services via the Internet or a Virtual Private Network (VPN). Using the cloud means storing and…
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Cognitive Computing & The Finance Function
Cognitive computing offers significant promise for finance functions seeking additional ways to deliver value and insights. Cognitive computing refers to self-learning…
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Working From Home in Supply Chain: 2020 Quick Poll Results
This infographic discusses the findings from a survey conducted by APQC and Supply Chain Management Review specifically about the state of working from home for people in…
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Blockchain Adoption in Supply Chain: Current State for 2020
APQC and Supply Chain Management Review collected information in April 2020 from 86 supply chain professionals about the use and planned adoption of blockchain in supply…
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2 Waves of Disruptive Digital Technology Hit KM
This infographic outlines the broader technological trends affecting KM programs, the new technologies KM teams have broadly adopted, and the emerging tools they are…
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Since 2016, organizations have increased their investment in supply chain analytics. As a result, they now have more effective analytics programs and are more satisfied with…
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Digital Transformation in Supply Chain: 2019 Current State
APQC and Supply Chain Management Review collected information from 137 people about their organizations' status of digital transformation within their supply base in August…
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Infographics|
How are Organizations Using Data and Analytics?
In March 2019, APQC conducted a survey on the latest trends in data analytics to find out how organizations capture the business value from their analytics investments. This…