Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Government/Military
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
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Data and Measures|
Current State of the HR Function: Government/Military Industry
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…
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Data and Measures|
Training and Development Key Benchmarks: Government Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Develop, Train, and Counsel Employees, this article provides human capital management key performance…
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Data and Measures|
How IT Moves to the Cloud Practices Report: Government/Military Industry
APQC conducts ongoing survey research on IT application development and maintenance to help organizations assess the structure, performance, and practice of their IT…
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Data and Measures|
Artificial Intelligence in Supply Chain: Government/Military Industry Report
In 2020, APQC conducted a survey to examine the use of AI across the supply chain. This industry-specific report explores trends in AI and its adoption and impact on…
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Data and Measures|
Strategic Planning and Organization Agility: Government/Military Industry
APQC conducted a survey in March of 2021 to explore strategic planning practices and identify the key characteristics that drive organizational agility. This industry…
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Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Government/Military Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Government/Military Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Virtual Collaboration in the Government/Military Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Data and Measures|
Digital Transformation of the Finance Function: Government/Military Industry Practices Report
APQC conducts ongoing research on the finance function to help organizations benchmark and assess the performance of their own finance functions against other organizations…
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Data and Measures|
Fixed Assets Accounting Practices Report: Government/Military
APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. The research gathers metric data (cost,…
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Data and Measures|
Cost Accounting and Management Practices: Government/Military Industry Spotlight
APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. The research gathers metric data (cost,…
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Data and Measures|
Treasury Operations: Government/Military Industry Practices Spotlight Report
Prepared using APQC’s Open Standards Benchmarking® data in Treasury Operations, this report highlights qualitative performance indicator (KPI) benchmarks and practices for…
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Data and Measures|
Innovation in the Face of Disruption: Government/Military Industry Report
Today’s KM programs are coping with forces beyond their control—transformative new technologies, major changes to business leadership and strategy, dramatic market swings and…
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Data and Measures|
Supplier Risk Management Practices Report: Government/Military Industry
This report captures the current state of supplier risk management with actionable guidance from APQC. Gain insights into how organizations in the government/military…
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