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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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- Customer-focused Processes and Functions (5)
- Education K16 (16)
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Finance and Accounting
(68)
- Accounting (15)
- Accounts Payable (8)
- Accounts Receivable (5)
- Auditing (4)
- Capital Planning/Allocation (2)
- Cash Management (1)
- Credit and Collections (5)
- Finance Analytics (6)
- Financial Performance Management Analytics (1)
- Order to Cash (1)
- Payroll (4)
- Performance Management (2)
- Planning, budgeting, and forecasting (18)
- Regulatory Compliance (7)
- Risk Management (3)
- Tax management (3)
- Working Capital Management (3)
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Human Capital Management
(38)
- Compensation and benefits (1)
- Employee Communication & Engagement (3)
- Employee outplacement, downsizing, and redeployment (2)
- Employee Training & development (10)
- HCM/HR Operations (11)
- HCM Strategy (10)
- Legal and Compliance (2)
- Performance management and evaluation (2)
- Recruiting and Staffing (7)
- Rewards, Recognition, and Retention (6)
- Workforce Information and Analytics (3)
- Information Technology (11)
- Innovation (20)
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Knowledge Management
(58)
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Organization and Management
(26)
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Process and Performance Management
(49)
- Product Development (23)
- Sales and Marketing (9)
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Supply Chain Management
(52)
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- Accounting (4)
- Aerospace (17)
- Agriculture (1)
- Airline (1)
- Amusement/Recreation Services (1)
- Appliances (3)
- Architecture and Design (5)
- Association (1)
- Automotive (22)
- Biotechnology (1)
- Broadcasting/Radio/TV/Cable/Media (8)
- Chemicals (24)
- Computers (5)
- Construction (29)
- Consumer Products/Packaged Goods (29)
- Cosmetics/Soaps/Detergents/Perfumes (3)
- Data Management (2)
- Distribution (11)
- (-) Durable Goods (95)
- Education (Higher Education) (2)
- Education (K-12) (1)
- Electronics (22)
- Energy and Utility (19)
- Engineering (11)
- Entertainment (7)
- (-) Financial Services/Banking (180)
- Food/Beverage/Restaurant (10)
- Government/Military (Federal/State) (24)
- Healthcare (12)
- Instrumentation (2)
- Insurance (26)
- Legal Services (12)
- Machinery (95)
- Machinery Equipment (96)
- Medical Equipment (11)
- (-) Metals (8)
- Mining (10)
- Non-Profit (10)
- Petroleum/Oil/Gas (34)
- Pharmaceutical (24)
- Pipelines (5)
- Printing & Publishing (1)
- Professional Services/Business Services (26)
- Pulp and Paper (1)
- Rental (1)
- Research Organization (3)
- Retail/Catalog/Mail Order (26)
- Rubber & Plastics (25)
- Security Systems (2)
- Semiconductors (3)
- Software (9)
- Steel (5)
- Stone/Glass/Clay/Concrete (26)
- Telecommunication (17)
- Textile (26)
- Tobacco (2)
- Transportation/Freight Carriers (10)
- Waste Management/Environmental (4)
- Wholesale Distribution (19)
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The U.S. Internal Revenue Service (IRS) earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level…
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