Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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There are several reasons why knowledge management (KM) functions should partner with enterprise digital teams. KM’s understanding of information flows, content and…
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Presentation Slides|
Exploring Excellence in Knowledge Management
In 2019, APQC launched its Excellence in Knowledge Management award to recognize organizations with mature KM capabilities in the areas of strategy, people, process, and…
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Webinars & Videos|
Exploring Excellence in Knowledge Management
In 2019, APQC launched its Excellence in Knowledge Management award to recognize organizations with mature KM capabilities in the areas of strategy, people, process, and…
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The winners of APQC’s 2019 Excellence in Knowledge Management Award have proven themselves to the businesses they support. This, over time, has enabled them to take on more…
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The winners of APQC’s 2019 Excellence in Knowledge Management Award have all taken explicit steps to position KM as a everyone’s job, rather than a task limited to the core…
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Articles|
Embed KM Support Roles in the Business
In this article, you’ll learn how best-practice organizations structure embedded KM roles and how they leverage them to provide high-touch support and on-the-ground feedback…