Building a KM Partnership with the Digital Office

There are several reasons why knowledge management (KM) functions should partner with enterprise digital teams. KM’s understanding of information flows, content and collaboration systems, and employee knowledge needs are valuable input for choosing the right tools and getting people to use them. Having a seat at the digital table also makes it more likely that KM will get a share of the digital budget. And by actively participating in digital transformation, KM can ensure that new technologies enhance—rather than disrupt—the movement of knowledge through the organization.

In this article, you will learn how to evaluate your digital transformation team for partnership potential, identify opportunities and synergies, and build a mutually beneficial partnership with your digital counterparts.