Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
HR Function Key Benchmarks: Utility Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the utility…
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Data and Measures|
Talent Acquisition Technology Survey Report: Utility Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Data and Measures|
Finance Organization Key Benchmarks: Utility Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Data and Measures|
Supply Chain Planning Key Benchmarks: Utility Industry
Prepared using APQC’s Open Standards Benchmarking® in Supply Chain Planning, this document highlights key performance indicators (KPIs) and median metric values for supply…
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Data and Measures|
2024 Process & Performance Management Priorities and Challenges: Manufacturing Sector
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2024.This report explores trends in…
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Data and Measures|
IT Organization Performance Practices Report: Utility Industry
This report summarizes practices in the Utility Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Key Benchmarks: Utility Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards…
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Data and Measures|
Procurement Key Benchmarks: Utility Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement, this article provides key performance indicator (KPI) benchmarks for organizations in the…
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Data and Measures|
Current State of Learning and Development Survey Report: Utility Industry
In the first half of 2023, APQC launched a research study to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the…
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Data and Measures|
Planning and Management Accounting: Automation and Software - Utility Industry Report
APQC prepares utility industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a set of measures…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Utilities Industry Report
APQC prepares utilities industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of measures…
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Data and Measures|
Planning and Management Accounting: Sustainability - Utilities Industry Report
APQC prepares utilities industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of measures…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Utility Industry Report
APQC prepares utility products industry specific views of key performance indicators to gain a sense of how relevant peers perform across a set of measures. The focus of this…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Utility Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
HR Technology Adoption Survey Results Snapshot: Utility Industry
This snapshot report explores HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital Management…
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