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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Design Thinking for Knowledge Management
Design thinking can assist knowledge management professionals in comprehending the requirements of their internal customers (i.e., end-users) and devising innovative…
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Tools & Templates|
Idea Management and Innovation Approaches for Supply Chain
Almost every organization recognizes that it needs to transfer and reuse institutional knowledge, but many do not know where to start or how to select the best approach for a…
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To withstand today’s supply chain challenges and flourish in the face of future disruptions, supply chain organizations and their teams need to make fundamental changes to…
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Tools & Templates|
Innovation Approaches for Knowledge Creation and Sharing
Before knowledge can be stored and made accessible to others, it must first be created. Knowledge management (KM) approaches can play an important role in helping employees…
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Presentation Slides|
Embracing Minecraft and Innovative Technologies
From a July 2019 webinar, learn about the UN-Habitat’s Block by Block program, an initiative that uses technology in innovative ways to facilitate public space improvements…
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Webinars & Videos|
Embracing Minecraft and Innovative Technologies
From a July 2019 webinar, learn about the UN-Habitat’s Block by Block program, an initiative that uses technology in innovative ways to facilitate public space improvements…