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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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- Customer-focused Processes and Functions (5)
- Education K16 (13)
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Finance and Accounting
(55)
- Accounting (11)
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Human Capital Management
(27)
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Knowledge Management
(61)
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Organization and Management
(21)
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Process and Performance Management
(45)
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Supply Chain Management
(30)
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Resource Results
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The U.S. Internal Revenue Service (IRS) earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level…
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