Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Developing KM Objectives on the Road to KM Maturity
Every knowledge management (KM) program should have clear, focused objectives (goals) that define what KM will achieve. This infographic provides tips to develop your…
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Articles|
Setting Knowledge Management Objectives
Objectives are key to establishing a knowledge management (KM) program that is focused and relevant. Objectives answer the question: What is KM trying to achieve? Every KM…
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Collections|
2019 Knowledge Management Webinars
APQC hosts monthly knowledge management (KM) webinars to connect with our KM members. Some calls feature internal APQC KM experts, whereas others feature external thought…