Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In July 2019, APQC spoke with Chris Dancy—who has spent over 25 years exploring the intersection of technology and healthcare—about how people can use digital tools and data…
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Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…
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Applying Agile in Knowledge Management
Agile—a project management paradigm that stresses iteration, collaboration, self-organization, and customer-centricity—is taking the business world by storm. In this article,…
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Making Onboarding Fun Again
Whoever thought onboarding was fun? The first day of work is usually fraught with paperwork and discussions around health benefits–cue the collective yawn. APQC shares it's…
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At Teach for America, the KM team recently merged with the adult learning function as part of a larger organizational strategy to become a learning organization. In this…
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According to APQC’s research, approximately three-fourths of organizations are undergoing a digital transformation. However, executing an effective transformation is often…
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This article looks specifically at the intersection between purpose of the organization’s analytics program and the analysis for select business functions. Each page in the…
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APQC interviewed Liz Feltman, BlackLine Practice Lead at SandPoint Consulting, to discuss how organizations can advance their accounting processes, the ways technology can…
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Procurement Improvement Begins with Process
Process improvement is the key to unlock more strategic procurement. Two sources of major change have combined to create a perfect storm around the procurement function…
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Despite the establishment of a formal procurement process, some organizations have staff members who engage in maverick purchasing. Maverick purchasing often occurs because a…
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Drivers of Analytics Program Effectiveness
To better understand which levers analytics teams need to focus on, we conducted a correlation analysis on data from the Trends in Data and Analytics survey. This article…
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APQC and Supply Chain Management Review regularly collect and share insights from supply chain practitioners through quick polls about the current state of adoption, plans,…
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