Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Next-Generation Supplier Relationship Management
Much work has been done building good supplier relationship management (SRM) programs. As more companies embrace and adopt SRM best practices, it’s time to look holistically…
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Understanding Procurement Benchmarks and Best Practices
This collection is your road map to success in managing procurement efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs)…
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Infographics|
Taking Supplier Relationship Management to the Next Level
Supplier relationship management (SRM) is a method commonly used by organizations to ensure supplier adhere to contract terms and procurement activities. View this…
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A service level agreement (SLA) defines the specifications, quality, and cost of a good or service being provided by a supplier to a buyer. SLAs help to provide transparency…
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For supply chains that are more innovative and resilient in the face of disruption, organizations can no longer afford purely transactional approaches to supplier…
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Infographics|
Supplier Relationship Management in 2022: Current State
APQC asked supply chain professionals to answer seven questions about Supplier Relationship Management (SRM) in April 2022. SRM involves managing third-party organizations…
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Reports & White Papers|
Supplier Relationship Management 2022 Quick Poll Summary Report
APQC collected information from 226 people about the use and planned adoption of supplier relationship management within their supply base in April 2022. Supplier…
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Articles|
Rationalize the Supply Base
Learn how to achieve best-practice performance levels in procurement with this article that details the impact of rationalizing the supply base.
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Reports & White Papers|
Sourcing and Procurement Blueprint for Success
By fostering fruitful supplier relationships and designing strategically focused outcomes, sourcing and procurement professionals now play a central role in addressing supply…
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By fostering fruitful supplier relationships and designing strategically focused outcomes, sourcing and procurement professionals now play a central role in addressing supply…
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This article is a summary of an APQC conversation in August 2019 with supplier relationship experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy. The panel discussion…
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Webinars & Videos|
Reinventing Supplier Relationships: Shifting From Lowest Cost to Highest Value Webinar
From an August 2019 webinar in supply chain management. Hear from supply chain experts Kate Vitasek, Bonnie Keith and Emmanuel Cambresy on how to best pick and work with your…
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Presentation Slides|
Reinventing Supplier Relationships: Shifting From Lowest Cost to Highest Value Presentation Slides
From an August 2019 webinar in supply chain management. Hear from supply chain experts Kate Vitasek, Bonnie Keith and Emmanuel Cambresy on how to best pick and work with your…