Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Knowledge Retention & Transfer FAQ
This guide answers the questions APQC hears most related to knowledge retention and transfer.
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This article describes the basics of knowledge retention and transfer. You will learn why organizations need to transfer knowledge, the two main types of knowledge transfer,…
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Articles|
Understanding Structured Knowledge Transfer
Structured knowledge transfer is a means of transferring knowledge from those who have it to those who need it. This article condenses the most important and enduring best…
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Mentoring and peer-based knowledge transfer are two of the most direct ways to transfer knowledge—but they’re not easy to get right. This article condenses APQC's most…
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Presentation Slides|
Trends and Best Practices in Knowledge Transfer
In this on-demand webinar, APQC’s Lauren Trees explains why hybrid work, rapid change, and new technology are driving so many knowledge management programs to prioritize…
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Webinars & Videos|
Trends and Best Practices in Knowledge Transfer
In this on-demand webinar, APQC’s Lauren Trees explains why hybrid work, rapid change, and new technology are driving so many knowledge management programs to prioritize…
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Nearly two-thirds of knowledge workers say most of the knowledge they use to do their work is only in their heads. This infographic explains how poor knowledge documentation…
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In a chaotic and fast-changing business environment, critical knowledge cannot stay siloed within one project team or the brain of a single expert. Knowledge management (KM)…
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In this podcast, APQC’s Lauren Trees and Carla O’Dell discuss how four ways knowledge management can help organizations cope with the current labor shortage with examples…
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The global microchip shortage is driving production delays across industries and around the world. But semiconductor manufacturers can’t just “go make more.” In this podcast,…
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Advocates want to open COVID-19 vaccine patents to scale up vaccine production, but that won’t be enough for manufacturers around the world to successfully produce vaccines…
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Teach for America (TFA) is a nonprofit organization that works in partnership with 50 urban and rural communities across the United States to expand educational opportunity…
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Articles|
Scaling Expertise in Oil & Gas
Given the ups and downs impacting the workforce, the unique skillsets required for the work, and the existential risk associated with mistakes, companies across the oil and…
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Webinars & Videos|
Knowledge Transfer at Arup
Many KM teams struggle to enable knowledge transfer and ensure the collective IP and expertise of an organization can be applied to new projects and problems. In this…
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Presentation Slides|
Knowledge Transfer at Arup
Many KM teams struggle to enable knowledge transfer and ensure the collective IP and expertise of an organization can be applied to new projects and problems. In this…